SPECIFICATIONS
Amber light: Suitable for fading fine lines
Battery Capacity: 3000mAh
Blue light: mild inflammatory sore
Brand Name: hello face
Certification: CE
Choice: yes
Commodity Quality Certification: ce
Eco-friendly fabric: Comfortable and odorless
Fully charged display: green light remain
Function: Skin Tightening,Skin Rejuvenation,Anti-Acne,Blemish Removal,Anti Wrinkle,Whitening,Whitening,Skin Mouisture,Anti-Acne,Skin Rejuvenation,Facial Clean,Anti Wrinkle,Skin Tightening
HELLO FACE Model: M500S
High-concerned chemical: None
Input Voltage: 12V/2A
Is Batteries Included: Yes
Level: 4 Level
Light irradiance: 40MW/cm2
Light qty: 83chips 630nm+83 chips 850nm+83chips 605nm+83 chips 460nm
Light source chip: four chips 630:850:460:605=1:1:1:1
Manufacturing Process: Machine Made
Material: Customized eco-friendly leather + ice silk lycra + ABS
Number of Pieces: One Unit
Origin: Mainland China
Output Voltage: 15W
Power Source: Rechargeable Battery,Rechargeable Battery
Purple Mix Light: Suitable for the treatment of comprehensive wrinkles and moderate inflammatory seat sore
Red light and Near-Infrared: Suitable for treating all wrinkles ,Acne skin ,Eliminate redness
Standard Voltage: 220 V,110V（不含）-220V（不含）,100 V,110 V,240 V
Time: 5-20min
Type: mask
Upgrade technology: Honeycomb matrix + convex lens structure focuses light to prevent burns
Wavelength: 630NM+850NM+460nm+605nm
charging display: green light flashing
low battery display: red light flashing
only Mask weight: 0.12kg
semi_Choice: yes
Packaging Update Note:
Our packaging now comes in two batch designs. The product itself is unchanged. Please refer to the actual item you receive
✨ Professional Red Light Therapy—At Home
Clinical studies show that 630nm red light can increase collagen production by up to 40% in just eight weeks. Recommended by top dermatologists as a safe, non-invasive skincare solution, red light therapy is no longer limited to expensive $300 spa sessions. With Hello Face, you get long-term, professional-grade treatment at just one-third the cost—right from the comfort of your couch or bed, anytime you like. Skincare has never been this easy and convenient.
✨ Transform your skincare routine today! Revel in the beauty of light therapy with our innovative mask for radiant, healthier skin! ✨
Hello Face M500 Mask 👇👇
New Hello Face M500S Mask 👇👇
☁️ Premium Materials & Ergonomic Fit
Hello Face red light therapy mask is crafted with industry-leading materials—a luxurious, ultra-soft spandex lining and a smooth, flexible leather exterior—that feel as soft as a cloud against your skin. The upgraded ergonomic and feather-light design makes it effortless to wear, offering a barely-there feel even during longer sessions. Its enlarged and widened shape ensures full-face coverage without pressure or indentations. Thoughtful details like removable silicone eye shields let you unwind and glow in total comfort.
🛡️ Revolutionary Honeycomb Heat Shield Design for Maximum Safety
Our red light therapy mask features an advanced honeycomb structure combined with an 8-level temperature control system, designed to eliminate direct contact between the skin and LED bulbs— removing any risk of burns or overheating. Equipped with 280 professional-grade LEDs (70×630nm, 70×850nm, 70×605nm, 70×460nm), each light uses precision lens focusing technology to enhance energy penetration and deliver targeted, deep-layer treatment.
🏠 Sustainable Home Skin Care
Tailor every session with 4 light mode and a memory-recall timer（5/10/15/20min） designed to match your schedule and skincare needs. Whether you’re unwinding after work, winding down at bedtime, or fitting in a quick glow-up during your morning routine, Hello Face makes it effortless to weave professional red light therapy into everyday life. Consistent use supports long-term improvements in skin elasticity, texture, circulation, and overall skin health—bringing clinical-grade care into the comfort of your home.
✔️ 4 mode can be choose :
Near-Infrared (NIR) 850nm + Red 630nm For Anti-Aging and Repair. In the skins deepest layer the NIR infrared + Red light works to Stimulate regeneration at a cellular level by deeply penetrating the skins dermal layer to activate collagen, strengthen skin resulting in a smoother, brighter complexion.
Blue light 460nm for Acne . This antibacterial light is used to kill the bacteria that leads to breakouts, making it ideal for treating acne-prone skin. Blue light helps purify the skin and regulate oil glands, It also has a calming action which is very effective for hypersensitivity.
Amber light 605 nm Suitable for fine lines
Purple Mix light (Near-Infrared (NIR) 850nm + Red 630nm+Blue 460nm ) Suitable for wrinkles and moderate inflammatory acne
🤝Proven Results for a Fraction of Salon Prices
Over 70% of users have shared positive feedback after consistent use—reporting visibly clearer skin, fewer breakouts, smaller pores, softened fine lines, and a noticeably brighter, smoother complexion. Based on user suggestions, our R&D team upgraded to a seamless all-in-one design—no more lost or tangled straps, just effortless wear in seconds. Plus, the built-in 3000mAh high-capacity battery frees you from outlets, so you can enjoy portable red light therapy for your face anytime, anywhere.
Comfort Meets Quality: Indulge in Luxurious Skin Therapy with Every Wear.
🏆🏅Over 10 Years of Expertise – Trusted by 16,000+ Users
Hello Face owns an independent R&D lab and has been the OEM partner for top red light therapy brands across the US and EU for over a decade, proudly serving more than 16,000 customers. We now bring professional-grade skincare devices directly to you—at accessible prices. Beautifully packaged, it makes the perfect gift for birthdays, Christmas, or Valentine’s Day. Each device includes a 1-year warranty and 24/7 customer support, giving you peace of mind.
🔮True quality fears no challenge. We dare competitors to compare.
Hello Face M500 Mask
New Hello Face M500S Mask
M500S Light Therapy Parameters
Mode Irradiance (mW/cm²) Wavelength (nm)
BLUE 40 460
AMBER 6 605
RED+IR 30 630 & 850
MIXED 43 630, 460 & 850
Hello Face M500 Package content
1 pc M500 mask
1 pc remote controller
1 pc USB cable
1 pc C To C cable
1 pc English instruction
1 pc Box
New Hello Face M500S Package content
1 pc M500S mask
1 pc remote controller
1 pc USB cable
1 pc C To C cable
1 pc English instruction
1 pc Box
Use Steps
1. Clean your face
2.Insert one end of the data cable into the output port of the controller and the other end into the power interface of the phototherapy pad;
3. Pass the mask’s retractable straps through;
4. Put on the mask and ensure that there is no obstruction to your eyes. Adjust the length of the telescopic strap to the appropriate position by pulling the strap to adjust the fit and comfort of the mask to your face;
5. Press and hold the on/off button of the controller to turn on;
Press the nose bridge of the mask from the outside inward to ensure that the eyes are not exposed to light;
6. Short press the M key to select the treatment mode and start phototherapy;
7. Short press the on/off button to select the treatment time. The indicator light flashes at the TIME position of the controller. Each light represents 5 minutes. Select the treatment time you need. The time selection is completed after the indicator light flashes 5 times;
8. When the treatment time is completed, the instrument automatically shuts down;
Use wet wipes to wipe the mask and store it after cleaning.
Get smooth and radiant skin effortlessly with Hello Face device!
Click the follow picture to order Hello Face Device↓↓↓
bout FAQ
How long will it take to see results?
If you're looking to see an instant improvement, at-home LED light therapy probably isn't for you. Remember what I said about these gadgets not being nearly as powerful as an in-office treatment? You'll likely have to wait a minimum of four to six weeks, or longer, to notice any visible skin improvements. "Make sure you are the type of person who will be consistent with using it because it won't do any good otherwise," adds Dr. Kim.
Who can use an LED face mask?
A
While the treatment is non-invasive and suitable for all skin types, it’s worth seeking medical advice if you have a known skin condition, such as eczema or psoriasis, and is not suitable to use if you're pregnant.
It’s also worth noting that you should avoid these masks if you have underlying eye conditions or are taking medications that make skin more sensitive to light, such as antibiotics like doxycycline, as they can potentially cause eye injuries.
Will photorejuvenation make the skin thinner?
Will not. Photorejuvenation can activate fibroblasts in the skin, increase the synthesis of collagen fibers, elastic fibers, and hyaluronic acid. After the new collagen and elastin are rearranged, the skin becomes more elastic, bright and firm, with reduced wrinkles and fine pores. Therefore, phototherapy beauty will not only make the skin thinner, but will increase the thickness of the skin, making it more firm, elastic and younger.
Can I use the LED light therapy mask on sensitive skin?
Yes, the LED light therapy mask is safe to use on sensitive skin. However, if you have any concerns, it is recommended to consult with a dermatologist before use.
What is the recommended timetable for the LED facial care series?
According to your age and skin condition, we recommend that you receive a series of treatments every week, one time a day for 15-20mins each time, followed by regular monthly maintenance. In order to achieve better cosmetic and skin care effects, it is recommended that you maintain continuity and consistency, lasting for several weeks to see significant results.
Is the mask suitable for use on beards in addition to facial skin? And in what type of light is it best used?
Our mask is mainly used for facial skin care. If customers want to use it on their beards, we recommend using the red light mode (red light + near-infrared light). Near-infrared light has a certain auxiliary effect on hair growth!
Will the remote control heat up during use?
The mask generates around 10W of power during use, so it is normal for the controller to heat up. The shell temperature reaches around 45°C, which will not cause burns to the skin or pose any safety risks like melting glue.
Will light leak through the eyes when using the helllo face mask?
When you first put it on, there may be some light leakage from the outside, but it won't be glaring when actually wearing it. The light passing through can fully care for the eyes. In addition, you can gently press the nose area of the mask to make it fit better on the skin, which effectively prevents light leakage.
If you're using the Hello Face mask while applying a face mask, how do you clean it?
To keep the product clean, we recommend removing makeup and ensuring your skin is clean before use. Our product features a double-layer waterproof light board and waterproof light bead design. If you need to wear the mask while applying a face mask, that's also supported. After use, we suggest cleaning it by wiping with a wet cloth.
If the green light is on, does it mean the battery is fully charged?
If the green light is flashing, it means it's charging, and if the green light no flash, it means it's fully charged. If the red light is flashing, it means the controller needs to be charged.
Can I use the LED light therapy mask if I have dark skin?
We do not recommend using the LED light therapy mask if you have dark skin. LED light therapy works by targeting melanin in the skin, and darker skin tones have more melanin which can absorb the light and potentially cause adverse effects. It is always best to consult with a dermatologist before using any skincare device to ensure it is safe and suitable for your skin type.
Why isn't my controller charging?
Firstly, please check whether you are using the correct data cable. We have sent two data cables. The long one is used for connecting to the Mask Device when it's in operation, while the short one is used for connecting to the power source for charging.
